Showing posts with label network. Show all posts
Showing posts with label network. Show all posts

Wednesday, December 7, 2011

The Fiber Primer: Basics for Your Review on Voice and data services available on fiber optic from S-NET

Fiber Internet is better for a few reasons: [1] it's "dedicated" just for your use (not split off and shared with others nearby) [2] it's symmetrical (which usually also means FULL duplex, instead of half duplex, in other words: download and upload can occur simultaneously) [3] bandwidth is truly UNLIMITED, no hidden caps [4] includes a Service Level Agreement (SLA) which guarantees time/performance/throughput.

Generally speaking, symmetrical type bandwidth is considered "commercial grade" and tends to be used by the SMB/Enterprise market VS. consumer/residential end users. All because of the reasons I listed above, plus it lends itself to work better in a LAN environment- as the circuit is robust, efficient, and quite reliable, etc. You really get what you pay for. Finally, if you have applications that require real time traffic, such as: VoIP, SIP, and video conferencing + Citrix, VPN, heavy file transfer- commercial bandwidth (T1, DS3, Metro Fiber Ethernet) is essential.
Optical carrier services such as SONET and Gigabit Ethernet are becoming more available and less expensive as the need for bandwidth increases to support such applications as enterprise VoIP, tele-radiology, off site data backup for disaster recovery and video transport.

SONET, the Classic Optical Carrier
SONET is an acronym for Synchronous Optical Network. SONET was developed as a set of standards for telephone carriers in the mid-1980's. SONET picks up where lower speed trunk lines leave off but still maintains compatibility at the digital signal level.
For instance, the basic signal level for SONET circuits is STS-1 for synchronous transport signal. It's speed is 51.84 Mbps which is capable of carrying 1 DS3. A DS3 is the same digital signal level used by a 45 Mbps T3 line in the copper type carrier world. It is also the capacity of 28 DS-1 signals, the same as 28 T1 lines. When carried on fiber optic cable, a STS-1 signal is called an OC-1. An OC3 line would be the equivalent of 3 T3 lines and an OC48 would have the same capacity of 48 T3 lines.



SONET was designed to carry telephone conversations, so it handles the TDM (time division multiplexing) digital voice channels from PBX and telephone carrier switches easily. Because it is synchronized like the T-carriers, you can add or remove channels at will with an add-drop multiplexer. This makes it easy to interconnect a group of locations in a regional or even nationwide network.
SONET can be provisioned as a point to point circuit or hub and spoke star network, but the protocol really shines when it is set up as a ring of two independent loops. The system is designed to automatically switch from the main to the backup loop in 50 milliseconds or less if a fault occurs. This is called automatic protection switching.

Data over SONET
Like T1, SONET was originally designed to handle high capacity telephone traffic in digital format. It has since been used to carry high speed digital traffic, including backbone service for Internet Service Providers. ATM, Frame Relay, and Ethernet protocol signals can all be encapsulated and sent over SONET ring networks. If you are using a T1 or T3 data line now, it may well be carried by an optical network and dropped off and converted to the copper signal format at your location.

IP Services
Internet Protocol has become the defacto standard for data communications. Switched Ethernet networks running at 10 Mbps, Fast Ethernet at 100 Mbps, Gigabit Ethernet at 1 Gbps and 10 Gig Ethernet at 10 Gbps are the basic network speeds for large and small enterprises alike. The beauty of IP based services is that a corporate network in one city can connect via an Ethernet service provisioned on fiber optic cable to a similar network in another city and they'll work like one big network. The fiber optic circuit is simply a long, very long, network cable.

The current trend is to convert everything into IP format so that telephone calls, file transfers, Internet service and video conferencing can share the same network. That process is called convergence. Converging all those proprietary networks into one big one often has cost savings benefits especially at the enterprise level. You'll just have to be sure to have enough network bandwidth to handle all the extra data packets and quality of service management tools to ensure that voice and video signals get the priority they need to run as well as they did on their own networks.

Tuesday, October 25, 2011

Upgrading your office communications: Is it worth it now?

Deciding whether and when to upgrade your communications is a challenge for every small and growing business. Today’s new communications solutions offer many advantages, but are they worth it? What’s the best way to make an intelligent judgment? Here are three options to help answer that question:

Survey employees: One strategy that many businesses use is to survey their employees. Employees are a great source of insight. Complaints that ring true in terms of impact on the business—lost productivity, poor customer service, and unnecessary costs—may give you all the information you need to build a case for an upgrade.

What If?: Another option is to play a bit of “What If?”: what would be the impact on your business if your communications gave you:

The ability to recognize your top customers and route their calls for priority attention
Enable your employees to give out one number—their work number—and get their mobile phone, office phone, home phone, etc. all working together
Get built-in call recording for analyzing customer service or simply catching everything said on a critical call
Eliminated the need for outside conferencing services
Many companies that upgrade their communications report that the impact is huge, but they really couldn’t “see it” when they were just getting by with an older system. Playing a bit of “what if” can help identify real benefits.

Calculate the Value: Perhaps the best way to determine if an upgrade is worth it is to take a cold, hard look at the finances. A new communications system can lower the costs of long distance, mobile phone plans, conferencing services and more. It can eliminate the need for technicians to visit your company for routine system administration and reduce the time that employees (such as front desk personnel) devote to answering the phones. It can help make your business greener, giving options for employees to work from home: cutting energy costs and possibly the cost of office space. These savings can add up to tens of thousands of dollars a year.